Shipping Policy

Thank you for trusting, your trust is what keeps us growing.

 

RepsKillers Shipping Details:

  • In order to ensure that the sneakers can be accurately delivered to your hands, we hope that every customer can fill in the correct Whatsapp ID in the order (if there is no Whatsapp, we hope you can tell us your INS in the order remarks Account) so that we can contact you! We will contact you within 24 hours of receiving the order and check the delivery address.
  • RepsKillers will provide quality inspection pictures (if you need). RepsKillers will send you quality inspection photos (1-5 working days process) before shipping. If you are not satisfied with the sneakers, we can replace one for you or give you a full refund! After you confirmed QC, we will ship them and provide tracking details (via whatsapp, or email).
  • We can ship faster if u don’t want quality inspection pictures (2-3 working days process). After shipped, we will provide tracking details (via whatsapp, ins or email).
  • For the shipping method, we usual use DHL, Fedex, UPS or EMS etc. depends on the country. Definitely, we will choose best shipping method for you.
  • Delivery time 10-20 days since shipped.
  • After send out  the package, there maybe shows tracking number invalid, that’s normal, because there will be transfer number after they get carrier warehouse, and we will provide transfer within 2-5 days (via whatsapp, ins or email).

If you have any questions about logistics information, please feel free to contact us, we will try our best to explain and solve for you.

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